Dashboard
For reservations, you are now able to meet your student in the classroom instead of waiting for a call!
If you have a reservation with a student in the New Classroom, you will have the ability to enter the classroom up to 10 minutes prior to the lesson start time.
At the start time of the reservation, if you are not yet already in the classroom, the phone icon will illuminate and the ringtone will play, indicating that it is time to enter the classroom and start the lesson.
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Please note: If your reservation is with a student who is not yet part of the New Classroom beta test, you will receive a call in the usual way. As a reminder, most lessons initially will not be in the New Classroom. Please note: If you select Cancel lesson instead of Enter classroom, you will be penalized with a late-cancellation. |
Tutor Lobby
After you select Enter classroom, you will be taken to the tutor lobby. Here is where you can view your video and audio settings prior to entering the classroom. After clicking continue, you will be taken into the classroom.
Starting a Reserved Lesson
Students will not be able to join you in the classroom until you click “Start Lesson”, so be sure to selected that at the scheduled start time.
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⚠️ Starting a lesson early will not earn you additional pay. The classroom clock for a reservation begins counting down at the lesson start time. While you are able to start the lesson early or end the lesson late to spend additional, unpaid time with your student, you are not required to select "Start Lesson" until the lesson start time. |
Unconfirmed, Tutor Proposed Reservations
If you propose a reservation and your student does not confirm, you can cancel that lesson at any time without penalty.
In the same way tutors did not receive a no-show payment for an unconfirmed reservation in the old classroom, tutors are unable to earn late student minutes for unconfirmed reservations in the new classroom. Because of this, you are now able to cancel anytime without penalty.
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⚠️ Think your student is a no show? Double check that you have opened up the lesson by clicking the “Start Lesson” button. Failure to do so will prevent your student from entering the classroom, and may in-turn result in you registering as a tutor no show. |