Dashboard
For reservations, you are now able to meet your student in the classroom instead of waiting for a call!
If you have a reservation with a student in the New Classroom, you will have the ability to enter the classroom up to 10 minutes prior to the lesson start time.
At the start time of the reservation, if you are not yet already in the classroom, the phone icon will illuminate and the ringtone will play, indicating that it is time to enter the classroom and start the lesson.
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Please note: If you select Cancel lesson instead of Enter classroom, you will be penalized with a late-cancellation. |
Tutor Lobby
After you select Enter Classroom, you will pass through the tutor lobby. Here the system will confirm your audio and video inputs are accessible and move you along into the classroom.
Please note: The above lobby update is rolling out to tutors, so you may not see it just yet. The original lobby can be seen here:
Starting a Reserved Lesson
Students will not be able to join you in the classroom until you click “Start Lesson”, so be sure to selected that at the scheduled start time.
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⚠️ Starting a lesson early will not earn you additional pay. The classroom clock for a reservation begins counting down at the lesson start time. While you are able to start the lesson up to a minute early, you are not required to select "Start Lesson" until the lesson start time. |
Back-to-Back Reservations
If you have another reservation upcoming and are currently in a reservation, when the current reservation ends, Cambly will automatically redirect you into the classroom of your next lesson. So long as you have an immediate upcoming reservation, this will happen if you click End Lesson or if the lesson auto ends.
Please note: This new redirection feature is rolling out to tutors, so you may not experience this just yet.
Unconfirmed, Tutor Proposed Reservations
If you propose a reservation and your student does not confirm, you can cancel that lesson at any time without penalty.
In the same way tutors did not receive a no-show payment for an unconfirmed reservation in the old classroom, tutors are unable to earn late student minutes for unconfirmed reservations in the new classroom. Because of this, you are now able to cancel anytime without penalty.
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⚠️ Think your student is a no show? Double check that you have opened up the lesson by clicking the “Start Lesson” button. Failure to do so will prevent your student from entering the classroom, and may in-turn result in you registering as a tutor no show. |