Dashboard
An incoming call with a student in the New Classroom will look no different than an incoming call with a student in the current classroom.
The way you will know the incoming call is with a student in the new classroom is through the new tutor lobby.
Tutor Lobby
After you select Answer, you will first be taken into the tutor lobby. Here is where you can view your video and audio settings prior to entering the classroom. After clicking Continue in the lobby, the lesson automatically starts, and you are sent into the classroom with the student.
Missed Calls
All on demand calls are displayed in the tutor's Call Log. Calls where, for example, the student hung up before the tutor could answer are displayed with a "n/a" instead of a chat length.
⚠️Please note: A missed call does not indicate a penalty. Missed calls are only penalized while on Priority Hour.