In this article: 

1. Overview
2. Student interest notifications
3. Taking action
4. Trust and safety policies 
5. FAQs

Overview

The student interest notifications feature provides you the opportunity to connect with Cambly students. Student interest notifications appear when a student has shown interest in you, enabling you to initiate a conversation with them or propose a lesson. 

Student interest notifications

When a student shows interest in you, you will receive a notification to your dashboard, under the bell icon.

You will receive a notification if a new Cambly student has: 

• Experienced a great lesson with you 
• Saved your profile 
• Started, but didn't finish, booking a lesson with you 
• Added you to their Learning Team

From the notification, you have the ability to message the student if you’d like to initiate the conversation or propose a lesson. New notifications will appear with a red dot next to them. From the drop-down, you can scroll through previous notifications. 

Taking action 

You can use these notifications to proactively start the conversation with students by clicking on “message student” directly from the notification. Initiating the conversation gives you the opportunity to connect and book lessons with potential students. 

When a student experiences a great lesson with you  Receiving this notification means that the student really enjoyed their lesson with you. You can send them a message to let them know that you enjoyed your lesson as well and that you would like to have another lesson with them. You can share feedback from the previous lesson or an idea of what to work on for the next lesson. You can use the “share schedule” button to paste your unique calendar link or propose a future lesson.

When a student started the process of booking a lesson with you You will be notified if a student shows interest in booking with you, but hasn't followed through yet. Some students are new to Cambly and may be nervous, or they may not have found a time in your schedule that suits them. Sending the student a friendly message could help break the ice and show the student that you're open to having a lesson with them. You can ask the student if there is a particular time that works for them or let them know when you will add availability to your schedule.

When a student adds you to their Learning Team After you’ve met with a student, they can add you to their Learning Team. This indicates that you are one of the tutors the student enjoys working with most, and they plan to continue working with you. You can send them a message to let them know you are looking forward to continuing their English-learning journey together. Similar to when a student has a great lesson with you, you can share feedback from the previous lesson or suggest ideas for the next one.   Please note: Cambly is in the early phase of exploring and introducing student Learning Teams. If you are interested in learning more about how students can interact with their learning team, check out the Learning Team article in the student help center.

Trust and safety policies

Student interest notifications are intended for tutors to use to connect with potential students on the Cambly platform. Please keep in mind that all of Cambly's trust and safety policies still apply when using this feature. Students have the option to opt out of this feature. You can read more about Cambly's trust and safety policies in this help center article.

FAQs