Students can reserve lessons lasting from 15 minutes to 2 hours. Once a student reserves a time with you, you’ll receive a reservation notification via email. You will be asked to confirm or cancel your reservation directly from the email. Alternatively, you can login and confirm or cancel directly from your tutor dashboard or the reservations tab.

Tutor-proposed and student-requested lessons will appear white in your calendar in the reservations tab until the reservation is confirmed by both parties.

If you can no longer make your reservation time, you should cancel the reservation either in email or online so we can notify your student that you can no longer make the reservation. 

If you have more questions about reservations, click here.

Setting availability with the new window 

NEW February 2026: Cambly is gradually rolling out a new availability window. There's no action you need to take—it will appear in your account automatically over the next few weeks.

How to set your availability with the new window:

1. Click on the time slot you'd like to open for students. Or click the "Edit your availability" button located found on the left-hand side of your screen. This works the same way it always has. 

2. A new window will pop up. It has a cleaner design, but everything works the same way.

3. Choose who can book during this time:

• All students – any student can book (includes all your regulars)
• Regulars only – only your regular students can book

4. Also teach Cambly Kids? Click the Kids tab to see additional options:

• All Kids students – any Kids student can book
• Kids regulars only – only your Kids regulars can book

5. Save your availability. That's it!

Weekly availability templates

Having a consistent schedule helps you attract regular students. If you tutor at the same times each week, you can quickly add your availability by creating a template and pasting it to each week.

How to create your weekly availability template:

1. Click on the schedule tab 

2. Select "edit availability" from the left column 

3. Click on the '+' for each day that you want to add availability for, and edit the times you'd like to open for students to book with you. You can choose to add availability for everyone, regulars only and Cambly Kids

4. The time slots you add will be auto-saved. If you'd like to remove the slot from your template, click the trash can icon next to the day and time you'd like to remove. Please note that this will not remove the slot from your schedule if you've already added it. You must delete that slot directly from your calendar.

5. Go back to your schedule. Scroll to the weeks you'd like to add this template to, and click the "paste weekly availability" button. 

To remove slots from your calendar, click on the slot you'd like to delete directly from your calendar. Then, select "delete" from the pop-up modal.

To clear an entire week's availability at once, scroll down in the left column and select "Clear this week's availability"

Scheduling automatic breaks

Cambly can schedule buffers between your reservations for you. If you would like to utilize this feature, simply turn on “Automatic Breaks” from your Schedule tab. You can choose the length of the break and how it is triggered. Turning this feature on will apply automatic breaks to future reservations only. It will not impact your current schedule.

Please note that these breaks only apply to your availability schedule. While students will not be able to schedule a reservation with you, you may still receive calls if your status is set to “Visible”.

Additionally, this tool is meant to help you manage your upcoming schedule. As such, Reservations and PHs will count as consecutive lessons but simply receiving an unplanned call while visible can not dynamically generate a buffer in your schedule.

You can always delete a break by clicking on it and removing it from your schedule. If you request a long break, it may be broken up if there isn’t enough space between already booked reservations in your schedule. Claiming PHs that overlap a break will delay or remove the break.

Priority Hours

Priority Hours (PHs) are 1-hour time slots where you will receive priority access to students. During your PH, we will actively feature your tutor profile and send you calls from new students. Additionally, you'll be guaranteed a minimum of 15 minutes of paid chat time per hour, even if you don't connect with students. You have signed up to teach the full hour and are expected to answer all calls that come your way during that hour.

Exception: You are not required to answer calls that extend beyond the end of your Priority Hour. In these cases, you will have the option to decline the call. Only accept calls you can commit to in full, as ending calls early may result in a policy violation.

To avoid having to decline calls that extend past your Priority Hour, use the "I can't accept lessons that end after x time" checkbox as early as possible. If you leave this option unselected and routinely decline calls instead, this may result in a policy violation. 

You can sign up for Priority Hours here. 

Priority Hour visibility

While you are expected to answer all calls on priority hour, you still have the option to update your visibility status to all students, subscribed students only (no trials), or subscribed students and paid trials only. Regulars Only is not available during Priority Hour. If this option is selected during a Priority Hour, you will be visible to paid users only until the end of the Priority Hour.

How the priority hour system works 

If you are a new tutor, PHs are very important because PHs will help you meet new students. We suggest that new tutors tutor exclusively on PH for their first two weeks on Cambly. Because you are expected to be online for the whole hour you signed up for, it is a good idea to logon a few minutes early to give yourself some cushion room in case you experience any technical difficulties. If you are more than a few minutes late for your PH, you will be dropped from the PH automatically, which will hurt your ability to sign up for more PHs in the future.

PHs must be cancelled over 12 hours in advance. This gives other tutors enough time to pick up the PH.  If your PH is within 12 hours but you can no longer make it, it is better to drop your PH late than to miss that hour.  Dropping a PH late will hurt your PH access, but missing your PH will hurt your access significantly more.

You can sign up for as many PHs as you want, up to 10 hours of PHs within any 24 hours period. PHs can be scheduled in 1-hour intervals. Be careful to only sign up for times you will be available to chat. During each PH, you will have the option to take a 5 minute break. However, it is still a good idea to schedule breaks, so that you can rest for an hour or eat a meal uninterrupted. After your PH, you can check on your History tab to see how many students you’ve chatted with and how many minutes you chatted during that hour.

Priority Hours are a privilege designed to connect tutors with new students and help meet student demand. Tutors who claim Priority Hours should be available and ready to take as many calls as possible. Using any Cambly feature to avoid calls while on a PH may result in a policy violation. 

Dynamic priority hour access 

All new tutors start out on Cambly being able to schedule PH one week in advance. As you take on more calls and impress more students, your ability to schedule PH automatically increases. On the other hand, if you miss PH, drop PH within 12 hours, or miss calls during a PH, your PH access will become more restricted. You can see every PH available to you by clicking the "list" view on your Priority Hours tab.

If you don't see too many PHs available to you, click here to find out why.