Logo
  1. Cambly Help Center
  2. Troubleshooting Guide

Troubleshooting Guide

Follow New articles New articles and comments
  • Have a tech issue? Click here to find the solution!
  • (Solution 1) Repeatedly being asked to take the Connection Test
  • (Solution 2) My camera isn't working for the Connection Test
  • (Solution 3) Failing the Connection Test due to low speeds
  • (Solution 4) Failing the Connection Test due to packet loss
  • (Solution 5) Failing the Connection Test due to zero audio speed
  • (Solution 6) Trouble connecting to students' calls
  • (Solution 7) My student has a technical issue
  • (Solution 8) My students can't see me correctly when in a call
  • (Solution 9) I can't see my students correctly when in a call
  • (Solution 10) My students can't hear me correctly when in a call
  • (Solution 11) I can't hear my students correctly when in a call
  • FAQ - Technical Issues
Cambly Help Center